Bicycle Technician - Full Time

Job DescriptionJob DescriptionSummaryHiring an experienced Bike Technician. A passion for cycling, knowledge of bicycle mechanics and bicycle parts, and a proactive and problem solving attitude are qualities at the top of our list! In this job you willAssemble and prepare bikes for sale. Perform a variety of service functions on new and used bikes.Provide one of a kind customer service through direct and detailed interaction with customers.You areDependable People-oriented AdaptableDetail-orientedProactivePositiveProblem solverRepair experience preferred. Riders and enthusiasts preferred. Open to all genders and ages and levels of experience.DutiesDuties include but are not limited to:Repair bicycles and e-bicycles in a timely manner.Contact customer if there is a delay or when the bike is ready for pickup.Report or record replacement parts inventory and supply shortages to the General Manager. Maintain shop cleanliness including bench and common workspace. Install and adjust speed and gear mechanisms.Assemble new bicycles.Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.True wheels or replace spokesInstall and adjust brakes and brake pads and bleed brakes.Help customers select bicycles that fit their body sizes and intended bicycle uses.Sell bicycles and accessories.Install new tires and tubes.Clean and lubricate bicycle parts.setup and service hydraulic brakessetup and service electronic drivetrainssetup and service dropper postssetup and service suspension componentsOrder bicycle parts.Build wheels by cutting and threading new spokes.Explain technical product or service information to customers.Sell products or services.Perform basic bicycle maintenance.Order materials, supplies, or equipment.Assemble mechanical components.Align parts as neededDisassemble equipment for maintenance or repair.Repair tires.Other duties as needed/ assigned.RequirementsRequirements include but are not limited to:Minimum 2 years experience preferred working as a technician/ mechanic in a bike shop.Previous bike assembly experience or equivalent preferredInterest in working in a team environment committed to providing excellent sales and service experience while increasing sales through serviceStrong attention to detailAbility to maintain open and positive relations with employees and customersInterest in developing own skills and knowledgeAvailability to work a flexible schedule based on business needs, including evenings and weekendsAbility to periodically lift 60 poundsMust be able to communicate with staff and customers clearly and in EnglishNice To HavesPreferred candidates will have knowledge and experience in any or all of the following systems and tools:Adjustable hand wrenchesBleeding hydraulic brakes and dropper postsElectronic shiftingE-bikes service and setupBench mount stands Wall mount standsBike cable cuttersBox end spannersCable cuttersCable stretchersCassette lock ring toolsChain checkersChain cleaner brushesChainring nut wrenchesCompact scissorsComponent cleaning brushesCone wrench setsCrank bolt wrenchesCrank pullersCrown race settersDerailleur hanger alignment gaugesDesktop computersFloor pumpsFolding hex wrench setsFrame tapsHandlebar holdersHex toolsInventory management softwareAscend POSLinkage clampsMinipumpsMultipurpose hammersNeedle nose pliersOffset brake wrenchesOpen end wrench setsP-handled hex wrenchesPedal Powered Software Bicycle Repair ManPedal wrenchesPersonal computersPhillips head screwdriversPoint of sale terminalsPortable repair standsPrecision spoke wrenchesScrew type chain toolsShop repair standsSide cutter pliersSpoke gaugesSprocket removersStraight blade screwdriversThreadless nut settersThree-way hex wrenchesTire leversWheel truing standsBenefitsA competitive benefits package including a employer subsidizer vision and dental, a 401K, employee purchases and flexible scheduling is available to all associates.About UsMarblehead Cycle is your community's bicycle shop. We have been servicing Marblehead, Swampscott, Salem, and the surrounding communities since the 1940s. We sell and service bicycles and electric bicycles from top brands including Trek, Electra, Giant, Tern, and more.

Created: 2025-03-22