Intake Specialist - Bedford

Job DescriptionJob DescriptionDescription:Indiana Health Centers, Inc. (IHC) is a mission-driven organization that has been providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers and eight Women, Infants, and Children nutrition program locations throughout Indiana, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations that are diverse in age, educational background, and income level.IHC is seeking an Intake Specialist to join our talented and dedicated team! This is a wonderful opportunity for anyone who craves a highly rewarding position with exceptional benefits, including a $1000.00 retention bonus! Don't miss this chance to be a part of a great team that's making a difference in people's lives every day!Meet our Bedford Team: of Operation:Monday - 8:00 AM - 5:00 PMTuesday - 8:00 AM - 5:00 PMWednesday - 8:00 AM - 5:00 PMThursday - 8:00 AM - 6:00 PMFriday - 8:00 AM - 3:00 PMSaturday - ClosedSunday - ClosedExcellent benefits and compensation package includes:Hourly pay$1000.00 retention bonus paid after one yearGenerous Paid Time Off and Floating HolidaysDay 1 Insurance benefits eligibility: Two (2) Medical plan options (PPO/HSA), Dental, Vision, FSA, HSAEmployer contribution to Health Savings Account when elected403(b) Retirement Plan matching at one year of employmentEmployer-paid Group Life, Short-term disability, and Long-term disability coveragesPersonify Health Wellness program with paid incentives for participationIntake Specialist Job Overview:The Intake Specialist plays a vital role in IHC's mission and goals by ensuring that all client income documentation, front-office paperwork, charts, and billing are handled efficiently. The Intake Specialist works closely with other front office staff to provide excellent customer service to clients over the phone and in the lobby. They also complete billing paperwork and daily reports that are essential for monitoring the overall effectiveness of the clinic.Greets clients and visitors to the clinic and assists with the check-in processMakes appointments and prepares clients for appointmentsAnswers phones and accurately direct callsUses and maintains electronic medical recordsMaintains effective working relationships with physicians, co-workers, and patientsDemonstrates positive customer service skills in person and over the phoneWorks well in a team environment and as part of a teamRequirements:Completion of a standard high school diploma or equivalentOne (1) year of prior experience in an office or health-related positionExcellent interpersonal and customer service skillsInteracts with colleagues and patients in a professional mannerEqual Opportunity Employment StatementWe are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Created: 2025-03-22