Hospitality Manager (Syracuse)
DeVita & Hancock Hospitality - Syracuse, NY
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Job DescriptionJob DescriptionHospitality Manager Lead, Inspire, and Elevate the Guest ExperienceAre you a hospitality-driven leader who thrives in a guest-focused, high-energy environment? Were searching for a Hospitality Manager to bring passion, leadership, and exceptional service to our team! If you have a heart for hospitality, a knack for team leadership, and a drive for excellence, this is the perfect opportunity for you.Why Join Us?We believe that hospitality is more than serviceits an experience. As Hospitality Manager, youll be responsible for leading front-of-house operations, ensuring every guest feels valued, welcomed, and eager to return. Youll mentor and develop a high-performing team while maintaining the highest standards of guest satisfaction and operational success.What Youll Do:Be the face of hospitalitycreating a warm, inviting, and seamless guest experience.Oversee front-of-house operations, including service, bar, and host teams.Lead, train, and inspire a guest-centric team, ensuring exceptional service at every touchpoint.Implement training programs that elevate hospitality standards and enhance the guest experience.Collaborate with the BOH leadership team to ensure smooth communication between all departments.Monitor and manage profitability, labor costs, and operational efficiency to support business success.Uphold and enforce company policies, procedures, and service standards to maintain consistency and excellence.What You Bring:2+ years of hospitality management experience in a full-service, high-volume restaurant.2+ years of front-of-house leadership experience, with a strong focus on guest satisfaction.A natural ability to lead, motivate, and develop a top-tier service team.Excellent verbal and written communication skills, with a guest-first mindset.Strong problem-solving skills and the ability to thrive in a fast-paced environment.Proficiency in MS Office (Word, Excel, Outlook) and familiarity with restaurant-related technology.This is your opportunity to be part of something special a team that values leadership, hospitality, and service excellence. If youre ready to make a lasting impact and take your career to new heights, wed love to hear from you!
Created: 2025-03-20