Customer Service Rep

Job DescriptionJob DescriptionWe are seeking a reliable and detail-oriented Overnight Customer Service Representative to handle incoming calls, take messages, check and log daily messages, enter on-call schedules, and perform light cleaning tasks. This is not a traditional customer service role calls are typically brief and can vary significantly. Once a month, you will also assist with mailing tasks, such as stamping envelopes.Responsibilities Include but Are Not Limited To:Answering phone calls, taking messages, and logging information accuratelyChecking and documenting messages from throughout the dayEntering on-call schedules into the systemPerforming basic cleaning tasks during the shiftAssisting with envelope stamping once a monthWorking independently for the entire shift without supervisionSkills & Qualifications:Ability to type without looking at fingers (decent typing speed required)Strong multitasking skills and attention to detailFluent in English (bilingual is a plus but not required)Basic spelling, reading, and computer proficiencyReliable transportation (no public transit available)Comfortable working alone for the full shiftMust be dependable with a solid work history and strong attendance recordComfortable working in all weather conditions (position requires full commitment to schedule)Must be okay with dogs being around in the work environmentBenefits:Opportunity for long-term, stable employmentSupportive work environment with independent responsibilitiesApply now to join our team!We are an equal opportunity employer and make hiring decisions based on merit. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law.

Created: 2025-03-22