Loan Assistant

Job DescriptionJob DescriptionWe are Union Bank Mena where our people and community come first! The Bank invests in their neighborhoods, schools, civic organizations, and businesses because we all work together to meet the challenges of tomorrow and realize the dreams of today.ARE YOU READY TO MAKE AN IMPACT? The Loan Assistant is responsible for providing accurate and timely customer support activities for bank customers, and assisting customers with loan related questions. Under the supervision and guidance of the Loan Operations Manager, the Loan Assistant will provide support for the loan officers by identifying customer needs and assisting loan related projects through to completion. Primary duties include processing and closing consumer, commercial and mortgage loans in accordance with lending laws and regulations. We are seeking a candidate that is friendly, organized, and can execute the projects and work of the team. Applicants should have strong verbal and interpersonal skills in order to cross-sell bank products and services, and provide the highest level of service and support to the bank's customers. If you have a passion to succeed, come grow with Union Bank of Mena!WHY JOIN OUR TEAM?Team-centric work environmentGreat insurance benefits401k Retirement Plan with dollar-for-dollar company match up to 7.5%Generous paid time offAdvancement opportunitiesPOSITION REQUIREMENTS High school diploma or general education degree (GED) is required.Previous banking or customer service experience is a plus.Must have interpersonal communication and computer skills.POSITION KNOWLEDGE, SKILLS, AND ABILITIESKnowledge of principles and processes for providing customer and personal services. The ability to talk to others to convey information effectively.The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.The ability to pay close attention to details.Good organizational and analytical skills.Good interpersonal communication and computer skills.Ensure that confidential information is safeguarded.The ability to operate a telephone, scanner, copier, and fax machines.The ability to lift to twenty-five (25) pounds.The ability to utilize technology to solve problems.The ability to work with different groups of people to get things done.The ability to communicate and develop meaningful relationships with others.Promote professionalism at all times

Created: 2025-03-20