Guest Services Associate

Job DescriptionJob DescriptionWe are seeking a Guest Services Assistant to be the welcoming face of an organization. This role is ideal for someone who enjoys helping others, staying organized, and creating a positive experience for visitors, staff, and program participants.Key Responsibilities:Greet and assist guests, answer inquiries, and direct individuals to the appropriate resources.Manage incoming calls, mail, and office supplies while keeping records and files organized.Provide information and referrals to individuals seeking housing assistance and community services.Maintain meeting room schedules, staff calendars, and ensure office operations run smoothly.Handle sensitive information with discretion and uphold our mission-driven values.What You Bring:Associates degree in business administration or equivalent experienceExperience in a receptionist, guest services, or administrative support role (non-profit experience is a plus)Strong communication and organizational skillsAbility to multi-task and work independently in a fast-paced environmentProficiency in Microsoft Office and other administrative toolsPay Details: $16.00 to $17.00 per hourSearch managed by: Amaka Mozie Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance

Created: 2025-03-22