Donations Transportation Manager

Job DescriptionJob DescriptionSalary: $52,000 - $57,749About More Than WordsMore Than Words (MTW) is a nonprofit social enterprise that empowers youth who are in the foster care system, court involved, homeless, or out of school to take charge of their lives by taking charge of a business. By working as a team to manage their own retail and online used book business and community space, youth develop the employment skills, leadership, and self-confidence they need to successfully transition to adulthood.MTW is an exemplary organization that has continually held up a mirror to identify areas for improvement and accountability; that ethic is part of the culture and fabric of MTW and it extends to our commitment to ensure our staff and board reflect the racial and ethnic diversity and lived experiences of the young adults we are privileged to serve. People of color are highly encouraged to apply.The OpportunityMore Than Words (MTW) seeks a Donations Transportation Manager to handle pick-up and delivery of donated books, CDs, DVDs and clothing from private homes, businesses, libraries, and community groups on a weekly basis in support of our two youth-run retail and online stores. The ideal candidate is a flexible, hard-working individual who is comfortable driving the MTW truck and/or MTW van in the Boston Metro area. This is a full-time salaried position. MTW strongly encourages applications from individuals with previous truck/moving experience.This position reports to the Director of Business Development.Key responsibilities of this position include:Oversee all logistics for ongoing book pickups in the MTW van or truckSafely drive and manage all book pickups in the community with youthServe as a brand ambassador in the community by educating book donors about the mission of MTW and additional ways to engage in and support our workCoach youth on how to represent MTW in the community and cultivate connections with book donors during pickupsManage our warehouse on a regular basis to ensure that MTW has an efficient system in place for keeping both locations stocked with donations during the winter months. This includes running youth and volunteer shifts on occasion at MTWs storage facilityManage youth-engaged business development shifts to source inventory through outreach and cultivation effortsSupervise and train youth on business development shifts to coordinate book drives, respond to inquiries and strategize marketing efforts to drive inventory donationsManage database system to track all book donations and schedule pickups in the communityCoach youth to effectively follow up with book donors with appreciation efforts including written thank you notes, newsletter articles, invitations for tours and visits, and follow up involvementOverall support of training, strategy, and operations of the departmentSupport the adult and youth team with overall operations of the business training programs, including some work at night or during the weekendContribute as a team member within the Business Development Department to identify ways to strengthen operations, improve training for youth and address challenges as they ariseEnforce all policies and expectations with our youth and serve as a keeper of the model to support youth to succeed at MTW and achieve outcomeKey Qualifications:The ideal candidate will have at least 3+ years of work experience, preferably in business or salesCandidate must have or obtain a DOT medical exam and commercial motor vehicle certification and have comfort or experience with driving a van or truck and moving heavy boxes of inventoryThe Donations Transportation Manager must be willing to become forklift certified to help support the warehouse operations, as neededThe ideal Donations Transportation Manager will be high energy, positive, motivating and enjoy teaching, training and supervising new learners. This individual will easily empower others to problem solve, stick with it when things get tough, and ensure the highest levels of customer service and professionalismThe ideal candidate must be willing to engage in a large amount of heavy lifting and labor that comes with sourcing tens of thousands of donations each month. The ability to lift boxes 40+ lbs. on a regular basis is a mustExperience with recruiting in-kind donations, managing relationships, as well as database software, is preferredDriving Requirements:This is a non CDL PositionMust have obtained a drivers license at least 3 years prior to meet insurance requirementsMust have a safe driving record in accordance with insurance requirementsMust have or able to obtain a Massachusetts DOT medical cardSchedule: Typically 8:30 AM - 4:30 PM Monday-Friday, but can run later depending on traffic and business needs. There are some weekend events throughout the year which are cycled between the team and will be known about in advance.Compensation: $52,000 - $57,749; commensurate with skills and experienceBenefitsMedical and Dental Insurance401KGenerous paid vacation and sick timeSignificant growth opportunities and professional developmentEmployee DiscountsTo apply:Please include both resume and a cover letter.Background ChecksMore Than Words requires all staff, service members, volunteers, board members and youth over 18 years of age to undergo background checks. More Than Words is a CORI friendly organization and reviews CORIs on a case-by-case basis.MTW EEO StatementMTW is an equal opportunity employer, fully committed to achieving a diverse and inclusive workplace that embraces and encourages applicants of every background. The organization's policy regarding equal employment opportunity means that all decisions regarding recruitment, hiring, benefits, wage and salary administration, scheduling, disciplinary action, and termination will be made without unlawful discrimination on the basis of sex, gender, race, color, age, national origin, religion, disability, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, citizenship status, pregnancy or maternity, veteran status, or any other status protected by applicable federal, state or local law. If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to HR@.

Created: 2025-03-22