Consumer Customer Service Representative

Job DescriptionJob DescriptionJob Title: Part-Time Customer Service ClerkLocation: Bloomfield, On-SiteJob Type: Contract (4-6 Month)Hours: 22 hours per week (Flexible Hours- Morning or Afternoon)Pay: $23 - $24 per hourOverview: We are seeking a dedicated and empathetic Customer Service Representative to join our team on a part-time basis in Bloomfield. This role involves handling customer interactions over the phone and email, specifically dealing with returns and complaints. Additionally, the position includes filing and scanning tasks.Responsibilities:Provide excellent customer service over the phone and email, addressing returns and complaints with patience and empathy.Manage and resolve customer issues efficiently and professionally.Perform filing and scanning tasks to maintain organized records.Ensure all customer interactions are documented accurately.Collaborate with team members to improve customer service processes.Qualifications:Strong communication skills, both verbal and written.Empathetic and patient demeanor when dealing with customers.Previous experience in customer service is preferred.Ability to handle multiple tasks and prioritize effectively.Detail-oriented with strong organizational skills.Why Join Us:Flexible working hours to accommodate your schedule.Competitive pay rate between $23 and $24 per hour.Opportunity to make a positive impact on customer satisfaction.Work in a supportive and collaborative environment.Pay Details: $22.00 to $24.00 per hourSearch managed by: Tracy Galarza Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance

Created: 2025-03-20