Automotive Service Advisor

Job Description: Herb Chambers BMW of Sudbury is currently seeking an experienced Service Advisor to join our team./n /n The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index./n Responsibilities:/n/nGreeting and assisting guests with service needs/nGenerating estimates/nCompleting estimate review with guest in timely manner to maximize opportunity/nSeeing through completion of approved work and actively covering/nConducting post-repair follow-up/nResolving customer complaints with manager assistance/nCovering results, progression and training with Service Manager daily/n/n Benefits Include:/n/nAggressive, Performance-Based Earning Potential/nPaid Vacation/nHealth & Dental Insurance/n401(k) with company match/n/nMust be available nights and weekends/nMust have valid drivers license and own transportation/nExcellent customer service skills/nConfident ability to operate with little supervision/nProcess driven, with great organizational skills/nThe desire to be successful in a fun, fast-paced, high-volume highly motivational environment/n

Created: 2025-04-01